Shipping & Delivery
At PoolandSpaFlow.com, we strive to provide a fast and reliable shipping experience for all our customers. Here's everything you need to know about our shipping and delivery process:
Processing Time
-
Fast Dispatch: All orders are typically processed and shipped within 1 business day. We aim to get your items out as quickly as possible so you can enjoy your pool and spa products sooner!
Delivery Times
-
Typical Delivery Time: Most orders are delivered within 3 business days, depending on your location. While some remote areas may experience slightly longer shipping times, we do our best to get your products to you as quickly as possible.
Tracking Your Order
-
Once your order is shipped, you will receive an email with your tracking information. You can use this to follow your order's journey right to your doorstep.
Shipping Costs
-
We always offer free shipping!
Damaged or Missing Items
-
We take great care in packaging your products, but if your order arrives damaged or if you’re missing an item, please contact our customer service team immediately. We will assist you in resolving any issues as quickly as possible.
Customer Support
-
If you have any questions or concerns regarding your shipping or delivery, our dedicated customer service team is here to help! Feel free to reach out to us at customerservice@poolandspaflow.com.
Thank you for choosing PoolandSpaFlow.com! We look forward to getting your pool and spa products to you quickly so you can enjoy your perfect backyard oasis.